SHIPPINGshipping policy
We strive to ship promptly and with care, so customers at home and abroad can shop with confidence.
Below, you will find the details of our domestic and international delivery.
DOMESTIC
domestic delivery
For customers in Japan, we ship nationwide via Kuroneko Yamato Takkyūbin.
Once payment is confirmed, we dispatch within three days. All shipments are handled by Kuroneko Yamato Takkyūbin.
From the 4th day after your order, you may specify a preferred delivery date. Time-window selection is also available.
※ Without a request, items ship at the earliest opportunity.
※ Some items may not allow date or time specification. Thank you for your understanding.
A flat ¥980 (tax incl.) covers all domestic deliveries, including remote islands.
※ Some items may carry different shipping fees. Please refer to each product page for details.
INTERNATIONAL
international delivery
For customers based overseas, we offer international shipping via EMS so you can shop with confidence.
All international shipments use Japan Post's EMS (International Express Mail), a secure and reliable service with tracking.
Delivery typically takes around one week from order confirmation at the earliest.
※ Transit times vary depending on destination country, region, and customs clearance.
Shipping fees vary by destination country and region. Charges are calculated automatically once you enter your address at checkout.
Customs procedures and country-specific import regulations may cause delivery delays.
Additional duties and handling fees may arise at customs, and these are the customer's responsibility.
We cannot assume liability for damage or loss in transit; we recommend purchasing shipping insurance.
Additional duties and handling fees may arise at customs;
these are the customer's responsibility.
We recommend purchasing shipping insurance.